Getting reader feedback is helpful. No doubt. But trying to keep track of it all can be challenging. Over the last 6 or so months, though, I’ve gone into using Google Sheets for this. It allows me to create some fields, share a link that folks can use to submit issues, etc., and gives me a place to track everything. Sure, there may be some folks who can’t use Sheets and so they have to send items via email, but many people can use the Sheets method and that helps immensely!
Here’s a link for you: Google Docs Spreadsheets
Here’s the video that shows you how I set things up.